Last updated: September 10, 2026
GoodsAxis (“GoodsAxis,” “we,” “us,” or “our”) operates goodsaxis.com (the “Site”), a platform connecting business buyers with vetted manufacturers in China. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Site, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information you provide directly:
- Contact details (name, email, phone number, company name) submitted via our Request for Quote (RFQ) form, contact forms, or newsletter signup
- Account information if you register (username, password, billing/shipping address)
- Order and quote details, including product specifications, quantities, and communications with our sourcing team
- Payment information when placing an order, processed via our third-party payment provider — we do not store full card details
- Any information you provide in customer support inquiries
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time on site, referring URLs (via cookies and similar tracking technologies)
- Cart and wishlist activity
Information from third parties:
- Information from suppliers/manufacturers relevant to fulfilling your quote or order
2. How We Use Your Information
We use collected information to:
- Process and respond to RFQ submissions and quote requests
- Match your requirements with vetted manufacturers
- Facilitate communication between you and suppliers regarding your order
- Process payments and manage orders, shipping, and logistics
- Send transactional emails (order updates, quote responses)
- Send newsletters or marketing communications (only if you opt in)
- Improve our Site and services
- Comply with legal obligations and enforce our terms
3. Sharing Your Information
We may share your information with:
- Vetted manufacturers/suppliers in China, to the extent necessary to obtain quotes, confirm specifications, and fulfill orders
- Logistics and shipping partners to coordinate delivery
- Payment processors to complete transactions
- Service providers who help operate the Site (e.g., hosting, email/CRM tools, analytics providers)
- Legal authorities where required by law or to protect our rights
We do not sell your personal information to third parties.
4. International Data Transfers
Because we coordinate with manufacturers and logistics partners in China and potentially other countries, your information may be transferred to, stored, and processed in countries outside your own, which may have different data protection laws than your jurisdiction.
5. Cookies
We use cookies and similar technologies to operate cart/wishlist functionality, remember preferences, and analyze site traffic. You can control cookies through your browser settings; disabling them may affect some Site features.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent for marketing communications (via unsubscribe link or by contacting us)
- Request a copy of your data (data portability)
To exercise these rights, contact us at [email protected].
8. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.
9. Children’s Privacy
The Site is intended for business use and is not directed at individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
Email: [email protected]